Frequently Asked Questions

If there's anything you cannot find here, please contact us and we'll get it sorted for you!

SINGAPORE SHIPPING

Orders will be shipped out within one business day.  Allow 1-3 business days for delivery.

Individual greeting cards ship free via Singapore Post.

For all other orders: Free courier delivery for orders above $40. For orders below $40, there is a $3.50 delivery fee.

Malaysia Shipping

Orders will be shipped out within one business day.  

Greeting card orders ship free via Singapore Post. Please allow 5-10 days for delivery.

We offer DHL Express delivery to Malaysia. Delivery is free for orders above $80. For orders below $80, there is a $18 delivery fee. Delivery time various based on location.

Please note: we cannot ship candles or gift wrap to Malaysia.

INTERNATIONAL SHIPPING

We currently only ship to Singapore and Malaysia. If you live elsewhere, please drop us an email at hello@commonjoys.com

PAYMENT OPTIONS

Our prices are in Singapore Dollar (SGD).  We accept Visa, Mastercard and American Express. We also accept PayPal payments.

RETURNS

We are happy to offer returns for items within seven days of the date you receive the order.

Items must be returned unused and in their original product packaging.

To make a return, please email hello@commonjoys.com with your order number, description of item and reason for return. The customer is responsible for postage costs incurred when returning an item.